Política de Entrega

2. Shipping Policy (Based on COLMI Official Standards)

Last updated: 12/09/2025

Chronoé ships directly from COLMI’s official warehouses using COLMI-approved logistics.


Shipping Method

We use:

  • AliExpress Standard Shipping (recommended by COLMI)

  • Free Shipping Worldwide on most items

All orders include a tracking number.


Estimated Delivery Times

Times may vary by region, but COLMI states:

🇺🇸 United States

8–15 business days
(“If fast, can arrive in 10 days.”)

🇬🇧 United Kingdom

8–15 business days

🇵🇹 Portugal

10–18 business days

🇪🇺 Rest of Europe

10–20 business days


Order Processing Time

Orders are processed within:

  • 1–3 business days


Shipping Delays

Although uncommon, delays may occur due to:

  • Customs inspection

  • High-volume seasons

  • Local courier delays

COLMI does not guarantee delivery times, but we will help you track and resolve any issues.


Tracking

All orders include a tracking number.
Tracking becomes active after the package is handed to the logistics company.